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Contact Perigold Customer Service

How to Reach a Person at Perigold

Verified Contact Information

Toll-Free Number:

  • 1-844-248-0909
    Rewards Dollars
Call customer service
Send Message

Perigold Emails:

Customer Service
Rewards Dollars
Legal
Privacy Inquiries
accessibility@wayfair.com
support@wayfair.com

Perigold Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Perigold Phone Number
1 (844) 248-0909
Average Hold Time
00:01:29
Average Calls duration
6 minutes
Most Popular Perigold Email Address
service@perigold.com
Perigold Live Agent Availability
22% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Perigold?

Most Popular Number:

(844) 248-0909
Rewards Dollars
Total calls: 593 Issues resolved: 34 Last call: May 12, 2026

The toll-free Perigold contact number is 1-844-248-0909 for more information on rewards dollars, updates on orders, and technical support. This number is ideal for any information you may want to discuss with Perigold since it is the only one on the website. The Perigold customer service number hours are 8:00 AM to midnight from Monday to Friday, 8:00 AM to 8:00 PM on Saturday, and 9:00 AM to 6:00 PM on Sunday. For shopping assistance, call the team from Monday to Friday, 8:00 AM to midnight, 8:00 AM to 8:00 PM on Saturday, and 9:00 AM to 6:00 PM on Sunday. All times are in Eastern Time.

If you want information on rewards dollars, the Perigold contact for the customer service department is service@perigold.com. The legal department deals with privacy and data protection matters at dataprotectionofficer@wayfair.com. You can also contact legal@wayfair.com, accessibility@wayfair.com, and support@wayfair.com for any concerns you may have. The team will redirect it to the correct Perigold email address. Other than the email address, you can call the company.

www.perigold.com has three options: An Existing Order, Shopping Assistance, My Account, or Payments. When you choose your preferred option, you will find directions on how to contact the Perigold customer service team responsible. The first and third options prompt you to enter your email address, while the second asks to click on Call Us. For self-help, you can make inquiries on orders, billing, refunds, exchanges, and subscriptions on the Perigold website.

The physical Perigold address is 4 Copley Place, 7th Floor, Boston, Massachusetts 02116, United States. Customers can book appointments with complex issues and business discussions to visit the company. During these visits, conversations about the Perigold credit card, catalog, book of design, selling on the Perigold website, complimentary design services, shipping and tracking, and returns and exchanges can be handled. Any other matter that doesn't need a physical visit can be handled through phone calls, emails, and Perigold login.

PissedConsumer Club

Contact Information

Perigold Website:

Perigold Help Center:

Corporate Office Address:

Wayfair LLC
4 Copley Place, 7th Floor
Boston, Massachusetts 02116
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 12:00am (EST)

Saturday: 8:00am - 8:00pm (EST)

Sunday: 8:00am - 6:00pm (EST)

More contact details

Summary of Perigold Customer Service Calls

593 TOTAL
CALLS
06:25 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Perigold?

Request for Information Question:

  • “Want to place an order. English speaking only”
  • “To confirm that he will be setting up my bookshelf before I order it right now”
  • “Confirming return”

Shipping and Delivery Question:

  • “Missing part”
  • “Order issue”
  • “Order incomplete”

Return/ Replace Question:

  • “Didn’t get return bar code and slip”
  • “Return”
  • “Return of product”

Product/ Service Question:

  • “Order a pillow, Veronica”
  • “Close my purchase”
  • “To inquire about the product”

Activation/ Cancellation Question:

  • “To cancel an order”
  • “Cancel delivery of tile”
  • “Cancel a duplic order”

Payments and Charges Question:

  • “I cannot get my payment to go through”
  • “To pay my bill”
  • “Need a receipt”

Refund Question:

  • “Refund”
  • “Refund status”

Account Question:

  • “TO finally be removed from barrage of texts I have blocked many, many times”
  • “You have my phone number wrong and I want to verify my recent pirchade”
  • “Samples - b2b member”

Cards Question:

  • “My credit card Number, I want to purchase my refrigerator now”
  • “Ceedit card with 12 month payment plan”
  • “Won't accept credit card”

Website/ Application Question:

  • “Website not working???? Why”
  • “To find items I have saved on the site”

Staff Question:

  • “I dont know why ur sending me pissedconsumer? I have had excellent service from perigold. So stop sending these emails.”
  • “I have called customer service at least three times to have perigold pick up a recliner.”

Other Question:

  • “Item”
  • “New order”
  • “Herheh”

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